Lighthouse Group prides itself in being a trusted insurance and title advisor in many Michigan communities. The Lighthouse Group team promise exemplary service, leveraging top-rate relationships with a variety of carriers to offer the greatest amount of choice.
More information at www.lighthousegroup.net
The Lighthouse Group was growing and growing fast. They were quickly running out of space at their current facility. They knew they had to make a change. But building a new headquarters was more than an opportunity to add workstations. It was a chance to assess their culture and make changes that would push their company forward.
Lighthouse brought in the TRELLIS team to partner with Via Design to help build their new Grand Rapids office. We worked through the Living Office framework to understand what was important and how they wanted to shift their culture to grow.
Check out this "warm up-cool down" space for employees to chat before and after meetings and also let the current meeting know you are on deck.
All employees received height-adjustable desks. After everything was installed, we brought in an ergonomic expert to train users on setting up their desks for maximum comfort and productivity.
We designed conference rooms throughout the space - mixing in both seated and standing height positions for employees to feel comfortable. Believe it or not, there's much thought about meeting space posture with research to back it up.
One of the keys to this project's success was the leadership team's openness to think differently about how they work. They knew their transformation needed to start from the top. Here is Tom Helmstetter, CEO, working in his new office set up out in the open. We created an open plan with plenty of spaces for privacy on demand. This allowed teams to collaborate freely and share knowledge across departments.
Walking through their space, you will see meetings happening everywhere throughout the open plan. Furniture alone can't change the culture. We used the office move and design process as a catalyst to think through several policies and behaviors that Lighthouse wanted to change. For example, they built this beautiful plaza right off the kitchen area for team members to eat lunch, strongly encouraging them to forgo lunch at their desks. This is a great way to build camaraderie among employees and fuel serendipitous collaboration.
CEO, Lighthouse Group
VP Operations, Lighthouse Group
VP Marketing & Design, TRELLIS